Privacy Policy
Effective Date: November 01, 2025
Welcome to Heliqon. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy describes our practices concerning information collected through our website and services.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with our services:
Information You Provide
When you contact us, request information about our AI software solutions, or sign up for updates, you may provide us with information such as:
• Name
• Email address
• Company name
• Job title
• Phone number
• Messages or inquiries you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website
• Geographic location (country/region level)
2. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and provide customer support
• To provide information about our AI software solutions for manufacturers
• To improve our website and services
• To send you updates, newsletters, and marketing communications (with your consent)
• To analyze website usage and trends
• To comply with legal obligations
• To protect against fraud and maintain security
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We may use:
• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how visitors use our website
• Marketing cookies: Used to track visitors across websites for marketing purposes
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, analytics providers, hosting services)
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
5. Third-Party Services
Our website may use third-party services such as Google Analytics, email marketing platforms, or other analytics tools. These third parties have their own privacy policies governing their collection and use of information. We encourage you to review their privacy policies.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information
To exercise these rights, please contact us using the information provided below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Heliqon
Boston, MA USA
info@heliqon.com
This privacy policy was last updated on November 01, 2025.